diff --git a/CUST/ASTE/xsl/cust.xsl b/CUST/ASTE/xsl/cust.xsl
index 5370a11434..6ec1fa2f9c 100644
--- a/CUST/ASTE/xsl/cust.xsl
+++ b/CUST/ASTE/xsl/cust.xsl
@@ -66,8 +66,7 @@
         <td colspan="4">
           <xsl:choose>
             <xsl:when test="$srtnotificatiecode='MLDNEW'">
-<br/><b><u>Call Acknowledgement</u></b>
-<br/><br/>Dear <xsl:value-of select="voor/naam_friendly"/>,
+<br/><br/>Dear <xsl:value-of select="voor/voornaam"/>,
               <xsl:choose>
                 <xsl:when test="discipline/srtdiscipline/key='5' or discipline/srtdiscipline/key='41' or discipline/srtdiscipline/key='42'">
 <br/><br/>We would like to thank you for your compliment which is much appreciated.
@@ -81,15 +80,13 @@ In the meantime if you require any further assistance please contact the Guest S
               </xsl:choose>
             </xsl:when>
             <xsl:when test="$srtnotificatiecode='MLDAFM'">
-<br/><b><u>Call Close</u></b>
-<br/><br/>Dear <xsl:value-of select="voor/naam_friendly"/>,
+<br/><br/>Dear <xsl:value-of select="voor/voornaam"/>,
 <br/><br/>We are happy to inform you that your call as detailed below has been resolved.
 We hope that this resolution has met your expectations, however please contact the Guest Services Team if you require further assistance.
 Please provide your Call ID number given below and we will be more than happy to help.
             </xsl:when>
             <xsl:when test="$srtnotificatiecode='MLDREJ'">
-<br/><b><u>Call Acknowledgement</u></b>
-<br/><br/>Dear <xsl:value-of select="voor/naam_friendly"/>,
+<br/><br/>Dear <xsl:value-of select="voor/voornaam"/>,
 <br/><br/>We are sorry to inform you that your call as detailed below cannot be resolved by the Guest Services Team.
             </xsl:when>
             <xsl:otherwise/>
@@ -195,7 +192,7 @@ Please provide your Call ID number given below and we will be more than happy to
         <td colspan="4">
           <xsl:choose>
             <xsl:when test="$srtnotificatiecode='MLDNEW' or $srtnotificatiecode='MLDAFM' or $srtnotificatiecode='MLDREJ'">
-<br/><br/>With kind regards
+<br/><br/>With kind regards,
 <br/><br/><b><xsl:value-of select="$team_naam"/></b>
 <br/><br/>Email: <xsl:value-of select="$team_email"/>
 <br/>Tel: <xsl:value-of select="$team_tel"/>