STAM#50268 Koppeling met Topdesk (JSON connector)
svn path=/Website/branches/v2019.1/; revision=42648
This commit is contained in:
Erik Groener
@@ -67,7 +67,7 @@ ANONYMOUS_Allowed = 1;
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break;
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}
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topdesk_url = topdesk_baseurl + topdesk_url;
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__DoLog("URL to TOPdesk: " + topdesk_url);
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__Log("URL to TOPdesk: " + topdesk_url);
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var errmsg = "";
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var status = -1;
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var data = {};
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@@ -211,7 +211,7 @@ ANONYMOUS_Allowed = 1;
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}
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// *************************************************************************
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__DoLog("*> TOPdesk.api");
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__Log("*> TOPdesk.api");
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var obj_topdesk = {};
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var facilitor = load_headerdata();
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obj_topdesk = facilitor.topdesk;
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@@ -234,7 +234,7 @@ ANONYMOUS_Allowed = 1;
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for (var i = 0; i < lookup_list.lookup.length; i++)
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{
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var z_info = lookup_list.lookup[i];
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__DoLog(z_info); // Wat zoek ik waar op en waar zet ik het resultaat weer neer.
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__Log(z_info); // Wat zoek ik waar op en waar zet ik het resultaat weer neer.
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obj_topdesk.lookup = lookup_list.lookup[i]; // Voeg de parameters voor lookup toe.
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// doe een connectTopdesk met een aanvraag voor gegevens (lookup is altijd GET!)
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var z_result = connectTopdesk("GET", z_info.actie, obj_topdesk);
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@@ -254,11 +254,11 @@ ANONYMOUS_Allowed = 1;
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}
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}
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__DoLog(obj_topdesk);
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__Log(obj_topdesk);
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var result = connectTopdesk(obj_topdesk.info.methode, obj_topdesk.info.actie, obj_topdesk);
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update_opdracht(obj_topdesk.info.methode, obj_topdesk.info.actie, facilitor.melding, result);
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log_result(result);
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__DoLog("*< TOPdesk.api");
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__Log("*< TOPdesk.api");
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Response.Write(JSON.stringify(result));
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//Response.End;
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@@ -1,96 +1,188 @@
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<?xml version="1.0" encoding="ISO-8859-15"?>
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<?xml version="1.0" encoding="utf-8"?>
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<xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform">
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<xsl:output method="xml" indent="yes"/>
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<xsl:output method="xml" encoding="utf-8" indent="yes"/>
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<xsl:strip-space elements="*"/>
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<xsl:template match="/">
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<facilitor>
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<xsl:copy>
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<xsl:copy-of select="facilitor/header"/>
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</xsl:copy>
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<melding>
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<mld_melding_key><xsl:value-of select="facilitor/opdracht/melding/key"/></mld_melding_key>
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<opdracht>
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<mld_opdr_key><xsl:value-of select="facilitor/opdracht/key"/></mld_opdr_key>
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</opdracht>
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<xsl:copy>
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<xsl:copy-of select="facilitor/header"/>
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</xsl:copy>
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<melding>
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<mld_melding_key>
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<xsl:value-of select="facilitor/opdracht/melding/key"/>
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</mld_melding_key>
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<opdracht>
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<mld_opdr_key>
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<xsl:value-of select="facilitor/opdracht/key"/>
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</mld_opdr_key>
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</opdracht>
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</melding>
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<topdesk>
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<!-- De vaste waarden voor toegang tot Topdesk: -->
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<topdesk>
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<!-- De vaste waarden voor toegang tot Topdesk: -->
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<xsl:variable name="topdesk_user"></xsl:variable>
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<xsl:variable name="topdesk_key"></xsl:variable>
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<xsl:variable name="topdesk_url"></xsl:variable>
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<!-- de basisgegevens om een melding aan te kunnen maken in Topdesk: -->
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<xsl:variable name="opdrachtomschrijving"></xsl:variable>
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<xsl:variable name="soortmelding_id"></xsl:variable>
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<xsl:variable name="categorie_id"></xsl:variable>
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<xsl:variable name="subcategorie_id"></xsl:variable>
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<xsl:variable name="topdesk_key"></xsl:variable>
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<xsl:variable name="topdesk_url"></xsl:variable>
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<!-- ******** -->
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<xsl:variable name="v_methode">
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<xsl:call-template name="get_methode">
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<xsl:with-param name="opdracht" select="facilitor/opdracht"/>
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</xsl:call-template>
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</xsl:variable>
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<xsl:variable name="v_actie">
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<xsl:call-template name="get_actie">
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<xsl:with-param name="opdracht" select="facilitor/opdracht"/>
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</xsl:call-template>
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</xsl:variable>
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<info>
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<api_user><xsl:value-of select="$topdesk_user"/></api_user>
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<api_key><xsl:value-of select="$topdesk_key"/></api_key>
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<base_url><xsl:value-of select="$topdesk_url"/></base_url>
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<methode><xsl:value-of select="$v_methode"/></methode>
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<actie><xsl:value-of select="$v_actie"/></actie>
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</info>
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<data>
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<xsl:variable name="prefix" select="facilitor/opdracht/melding/discipline/srtdiscipline/prefix"/>
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<xsl:variable name="mldkey" select="facilitor/opdracht/melding/key"/>
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<xsl:variable name="volgnr" select="facilitor/opdracht/bedrijfopdr_volgnr"/>
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<briefDescription>
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<xsl:value-of select="facilitor/opdracht/melding/stdmelding/omschrijving"/>
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</briefDescription>
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<request><xsl:value-of select="$opdrachtomschrijving"/></request>
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<caller>
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<dynamicName><xsl:value-of select="$topdesk_user"/></dynamicName>
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</caller>
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<externalNumber>
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<xsl:value-of select="concat($prefix,$mldkey,'/',$volgnr)"/>
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</externalNumber>
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<callType>
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<id><xsl:value-of select="$soortmelding_id"/></id>
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</callType>
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<category>
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<id><xsl:value-of select="$categorie_id"/></id>
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</category>
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<subcategory>
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<id><xsl:value-of select="$subcategorie_id"/></id>
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</subcategory>
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</data>
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</topdesk>
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<xsl:variable name="v_methode">
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<xsl:call-template name="get_methode">
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<xsl:with-param name="opdracht" select="facilitor/opdracht"/>
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</xsl:call-template>
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</xsl:variable>
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<xsl:variable name="v_actie">
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<xsl:call-template name="get_actie">
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<xsl:with-param name="opdracht" select="facilitor/opdracht"/>
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</xsl:call-template>
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</xsl:variable>
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<info>
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<api_user>
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<xsl:value-of select="$topdesk_user"/>
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</api_user>
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<api_key>
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<xsl:value-of select="$topdesk_key"/>
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</api_key>
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<base_url>
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<xsl:value-of select="$topdesk_url"/>
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</base_url>
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<methode>
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<xsl:value-of select="$v_methode"/>
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</methode>
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<actie>
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<xsl:value-of select="$v_actie"/>
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</actie>
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<xsl:choose>
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<xsl:when test="$v_actie = 'incident'">
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<xsl:call-template name="getInfoIncident"/>
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</xsl:when>
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<xsl:when test="$v_actie = 'change'">
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<xsl:call-template name="getInfoChange"/>
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</xsl:when>
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</xsl:choose>
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</info>
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<data>
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<xsl:choose>
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<xsl:when test="$v_actie = 'incident'">
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<xsl:call-template name="getDataIncident">
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<xsl:with-param name="topdesk_user" select="$topdesk_user"/>
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</xsl:call-template>
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</xsl:when>
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<xsl:when test="$v_actie = 'change'">
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<xsl:call-template name="getDataChange">
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<xsl:with-param name="topdesk_user" select="$topdesk_user"/>
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</xsl:call-template>
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</xsl:when>
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</xsl:choose>
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</data>
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</topdesk>
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</facilitor>
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</xsl:template>
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<xsl:template name="get_methode">
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<!-- Zoek de meest recente actie van de opdracht -->
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<xsl:param name="p_opdracht"/>
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<xsl:for-each select="facilitor/opdracht/tracking/track">
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<xsl:sort select="datum/timestamp" order="descending" data-type="number"/>
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<xsl:if test="position() = 1">
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<xsl:choose>
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<xsl:when test="code = 'ORDNEW'">POST</xsl:when>
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<xsl:otherwise>GET</xsl:otherwise>
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</xsl:choose>
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</xsl:if>
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</xsl:for-each>
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<xsl:param name="p_opdracht"/>
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<xsl:for-each select="facilitor/opdracht/tracking/track[code != 'ORDMLE']">
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<xsl:sort select="datum/timestamp" order="descending" data-type="number"/>
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<xsl:if test="position() = 1">
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<xsl:choose>
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<xsl:when test="code = 'ORDNEW'">POST</xsl:when>
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<xsl:otherwise>GET</xsl:otherwise>
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</xsl:choose>
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</xsl:if>
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</xsl:for-each>
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</xsl:template>
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<xsl:template name="get_actie">
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<!-- Welke API-opdracht moet worden uitgevoerd -->
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<xsl:param name="p_opdracht"/>
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<xsl:text>incident</xsl:text>
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<!-- Welke API-opdracht moet worden uitgevoerd: altijd in kleine letters -->
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<xsl:param name="p_opdracht"/>
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<xsl:variable name="v_opdracht" select="facilitor/opdracht/opdrachttype/omschrijving"/>
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<xsl:value-of select="translate($v_opdracht, 'ABCDEFGHIJKLMNOPQRSTUVWXYZ<59><5A><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>ޟ<EFBFBD><DE9F><EFBFBD>', 'abcdefghijklmnopqrstuvwxyz<79><7A><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD><EFBFBD>')" />
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</xsl:template>
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<xsl:template name="get_template_id">
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<xsl:variable name="stdmelding_oms" select="facilitor/opdracht/melding/stdmelding/omschrijving"/>
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<xsl:choose>
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<xsl:when test="$stdmelding_oms = 'Non standard Change IT IM org'">XX NNNNN</xsl:when>
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<!-- 85253d50-fc91-421a-ac23-b8791f220ce2 ???????? SMCSSR001 - CMDB aanpassing -->
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<xsl:when test="$stdmelding_oms = 'Non standard Change IT IM'">CT 36327</xsl:when>
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<!-- "id": "b3cbe6d7-648a-41bb-adbc-322612833e1c","number": "CT 36327", "briefDescription": "Test - CAT2 - Category 2 change" -->
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</xsl:choose>
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</xsl:template>
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<!--
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**** Incident Management data
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-->
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<xsl:template name="getInfoIncident">
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<lookup_list>
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</lookup_list>
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</xsl:template>
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<xsl:template name="getDataIncident">
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<xsl:param name="topdesk_user"/>
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<!-- de basisgegevens om een melding aan te kunnen maken in Topdesk: -->
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<xsl:variable name="opdrachtomschrijving"></xsl:variable>
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<xsl:variable name="soortmelding_id"></xsl:variable>
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<xsl:variable name="categorie_id"></xsl:variable>
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<xsl:variable name="subcategorie_id"></xsl:variable>
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<xsl:variable name="prefix" select="facilitor/opdracht/melding/discipline/srtdiscipline/prefix"/>
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<xsl:variable name="mldkey" select="facilitor/opdracht/melding/key"/>
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<xsl:variable name="volgnr" select="facilitor/opdracht/bedrijfopdr_volgnr"/>
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<briefDescription>
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<xsl:value-of select="facilitor/opdracht/melding/onderwerp"/>
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</briefDescription>
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<request>
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<xsl:value-of select="facilitor/opdracht/omschrijving"/>
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</request>
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<caller>
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<dynamicName><xsl:value-of select="$topdesk_user"/></dynamicName>
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</caller>
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<externalNumber>
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<xsl:value-of select="concat($prefix,$mldkey,'/',$volgnr)"/>
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</externalNumber>
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<callType>
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<id>3b4e1c80-be3b-5b35-b6f2-5330a9acdb64</id>
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</callType>
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<category>
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<id>4ae0eeee-88ce-4ae4-bd3e-e0cd8db4b3a8</id>
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</category>
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<subcategory>
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<id>cda26297-78e2-4e58-a71e-9a519878900a</id>
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</subcategory>
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</xsl:template>
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<!--
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**** Change Management data, obv mailadres moet de aanvrager bepaald worden
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-->
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<xsl:template name="getInfoChange">
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<lookup_list>
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<lookup>
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<actie>person</actie>
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<qparams>
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<xsl:value-of select="concat('?email=', facilitor/opdracht/melding/melder/email)"/>
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</qparams>
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<src>data[0].id</src>
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<dest>data.requester.id</dest>
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</lookup>
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</lookup_list>
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</xsl:template>
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<xsl:template name="getDataChange">
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<xsl:param name="topdesk_user"/>
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<xsl:variable name="prefix" select="facilitor/opdracht/melding/discipline/srtdiscipline/prefix"/>
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<xsl:variable name="mldkey" select="facilitor/opdracht/melding/key"/>
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<xsl:variable name="volgnr" select="facilitor/opdracht/bedrijfopdr_volgnr"/>
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<template><number><xsl:call-template name="get_template_id"/></number></template>
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<briefDescription><xsl:value-of select="facilitor/opdracht/melding/stdmelding/omschrijving"/></briefDescription>
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<request><xsl:value-of select="facilitor/opdracht/omschrijving"/></request>
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<requester><id/></requester>
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<externalNumber><xsl:value-of select="concat($prefix,$mldkey,'/',$volgnr)"/></externalNumber>
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</xsl:template>
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</xsl:stylesheet>
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