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KFNS#35384 KPI-module

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svn path=/Customer/; revision=30634
This commit is contained in:
Maarten van der Heide
2016-09-08 09:54:47 +00:00
parent d5d60d37cd
commit 3c1a88518a
1 changed files with 90 additions and 90 deletions
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180
onces/KFNS/kfns16.sql
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@@ -16,75 +16,75 @@ INSERT INTO kpi_definitie (kpi_definitie_code,
kpi_definitie_drempels,
fac_functie_key)
SELECT 'EW11', 'Kosten',
NULL, 'EW', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'EW Facility Services', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW12', 'Facturatie',
NULL, 'EW', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'EW Facility Services', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW13', 'Variatie',
NULL, 'EW', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'EW Facility Services', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW21', 'VSR kwaliteitsmetingen',
NULL, 'EW', 'Kwaliteit', NULL, '0|0.8|1|1', NULL
NULL, 'EW Facility Services', 'Kwaliteit', NULL, '0|0.8|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW22', 'KWISen op tijd afhandelen',
NULL, 'EW', 'Kwaliteit', NULL, '0|0.8|0.95|1', NULL
NULL, 'EW Facility Services', 'Kwaliteit', NULL, '0|0.8|0.95|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW23', 'Aantal KWISen neemt elk jaar met 6% af',
NULL, 'EW', 'Kwaliteit', NULL, '1|0.94|0.94|0', NULL
NULL, 'EW Facility Services', 'Kwaliteit', NULL, '1|0.94|0.94|0', NULL
FROM DUAL
UNION ALL
SELECT 'EW24', 'Aanwezigheid sanitaire middelen',
NULL, 'EW', 'Kwaliteit', NULL, '0|0.8|0.99|1', NULL
NULL, 'EW Facility Services', 'Kwaliteit', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW25', 'Voldoen aan wet- en regelgeving',
NULL, 'EW', 'Kwaliteit', NULL, '0|0.8|1|1', NULL
NULL, 'EW Facility Services', 'Kwaliteit', NULL, '0|0.8|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW31', 'Aantal verwijtbare klachten',
NULL, 'EW', 'Tevredenheid', NULL, '1|0.02|0.01|0', NULL
NULL, 'EW Facility Services', 'Tevredenheid', NULL, '1|0.02|0.01|0', NULL
FROM DUAL
UNION ALL
SELECT 'EW32', 'Serviceniveau als hoog ervaren',
NULL, 'EW', 'Tevredenheid', NULL, '0|1|1|1', NULL
NULL, 'EW Facility Services', 'Tevredenheid', NULL, '0|1|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW33', 'Klanttevredenheidscijfer dienstverlening',
NULL, 'EW', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
NULL, 'EW Facility Services', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW34', 'Additionele gastvrijheidsmaatregelen',
NULL, 'EW', 'Tevredenheid', NULL, '0|1|1|1', NULL
NULL, 'EW Facility Services', 'Tevredenheid', NULL, '0|1|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW41', 'Opleiding',
NULL, 'EW', 'Personeel', NULL, '0|0.8|1|1', NULL
NULL, 'EW Facility Services', 'Personeel', NULL, '0|0.8|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW42', 'Verloop',
NULL, 'EW', 'Personeel', NULL, '1|0.08|0.05|0', NULL
NULL, 'EW Facility Services', 'Personeel', NULL, '1|0.08|0.05|0', NULL
FROM DUAL
UNION ALL
SELECT 'EW43', 'Ziekteverzuim',
NULL, 'EW', 'Personeel', NULL, '1|0.06|0.03|0', NULL
NULL, 'EW Facility Services', 'Personeel', NULL, '1|0.06|0.03|0', NULL
FROM DUAL
UNION ALL
SELECT 'EW44', 'Competenties',
NULL, 'EW', 'Personeel', NULL, '0|0.8|1|1', NULL
NULL, 'EW Facility Services', 'Personeel', NULL, '0|0.8|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW51', 'Aanlevering managementrapportages',
NULL, 'EW', 'Proces', NULL, '0|0.7|0.9|1', NULL
NULL, 'EW Facility Services', 'Proces', NULL, '0|0.7|0.9|1', NULL
FROM DUAL
UNION ALL
SELECT 'EW52', 'Deelname aan ketenoverleggen',
NULL, 'EW', 'Proces', NULL, '3|2|1|0', NULL
NULL, 'EW Facility Services', 'Proces', NULL, '3|2|1|0', NULL
FROM DUAL;
COMMIT;
@@ -98,51 +98,51 @@ INSERT INTO kpi_definitie (kpi_definitie_code,
kpi_definitie_drempels,
fac_functie_key)
SELECT 'GISPEN11', 'Kosten',
NULL, 'GISPEN', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'Gispen Nederland BV', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'GISPEN12', 'Facturatie',
NULL, 'GISPEN', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'Gispen Nederland BV', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'GISPEN21', 'KWISen op tijd afhandelen',
NULL, 'GISPEN', 'Kwaliteit', NULL, '0|0.8|0.95|1', NULL
NULL, 'Gispen Nederland BV', 'Kwaliteit', NULL, '0|0.8|0.95|1', NULL
FROM DUAL
UNION ALL
SELECT 'GISPEN22', 'Aantal KWISen neemt elk jaar met 6% af',
NULL, 'GISPEN', 'Kwaliteit', NULL, '1|0.94|0.94|0', NULL
NULL, 'Gispen Nederland BV', 'Kwaliteit', NULL, '1|0.94|0.94|0', NULL
FROM DUAL
UNION ALL
SELECT 'GISPEN31', 'Aantal verwijtbare klachten',
NULL, 'GISPEN', 'Tevredenheid', NULL, '1|0.02|0.01|0', NULL
NULL, 'Gispen Nederland BV', 'Tevredenheid', NULL, '1|0.02|0.01|0', NULL
FROM DUAL
UNION ALL
SELECT 'GISPEN32', 'Serviceniveau als hoog ervaren',
NULL, 'GISPEN', 'Tevredenheid', NULL, '0|1|1|1', NULL
NULL, 'Gispen Nederland BV', 'Tevredenheid', NULL, '0|1|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'GISPEN33', 'Klanttevredenheidscijfer dienstverlening',
NULL, 'GISPEN', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
NULL, 'Gispen Nederland BV', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
FROM DUAL
UNION ALL
SELECT 'GISPEN34', 'Additionele gastvrijheidsmaatregelen',
NULL, 'GISPEN', 'Tevredenheid', NULL, '0|1|1|1', NULL
NULL, 'Gispen Nederland BV', 'Tevredenheid', NULL, '0|1|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'GISPEN41', 'Competenties',
NULL, 'GISPEN', 'Personeel', NULL, '0|0.8|1|1', NULL
NULL, 'Gispen Nederland BV', 'Personeel', NULL, '0|0.8|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'GISPEN51', 'Aanlevering managementrapportages',
NULL, 'GISPEN', 'Proces', NULL, '0|0.7|0.9|1', NULL
NULL, 'Gispen Nederland BV', 'Proces', NULL, '0|0.7|0.9|1', NULL
FROM DUAL
UNION ALL
SELECT 'GISPEN52', 'Deelname aan ketenoverleggen',
NULL, 'GISPEN', 'Proces', NULL, '3|2|1|0', NULL
NULL, 'Gispen Nederland BV', 'Proces', NULL, '3|2|1|0', NULL
FROM DUAL
UNION ALL
SELECT 'GISPEN61', 'Additionele duurzaamheidssmaatregelen',
NULL, 'GISPEN', 'Proces', NULL, '0|1|1|1', NULL
NULL, 'Gispen Nederland BV', 'Proces', NULL, '0|1|1|1', NULL
FROM DUAL;
COMMIT;
@@ -210,55 +210,55 @@ INSERT INTO kpi_definitie (kpi_definitie_code,
kpi_definitie_drempels,
fac_functie_key)
SELECT 'RECEPTEL11', 'Kosten',
NULL, 'RECEPTEL', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'Receptel', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'RECEPTEL12', 'Facturatie',
NULL, 'RECEPTEL', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'Receptel', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'RECEPTEL21', 'Kwaliteitsaudit mystery visit',
NULL, 'RECEPTEL', 'Kwaliteit', NULL, '0|0.64|0.8|1', NULL
NULL, 'Receptel', 'Kwaliteit', NULL, '0|0.64|0.8|1', NULL
FROM DUAL
UNION ALL
SELECT 'RECEPTEL22', 'Visuele inspectie/waarneming',
NULL, 'RECEPTEL', 'Kwaliteit', NULL, '0|0.62|0.9|1', NULL
NULL, 'Receptel', 'Kwaliteit', NULL, '0|0.62|0.9|1', NULL
FROM DUAL
UNION ALL
SELECT 'RECEPTEL23', 'Bezettingsgarantie op alle locaties 100%',
NULL, 'RECEPTEL', 'Kwaliteit', NULL, '24|14.4|12|0', NULL
NULL, 'Receptel', 'Kwaliteit', NULL, '24|14.4|12|0', NULL
FROM DUAL
UNION ALL
SELECT 'RECEPTEL31', 'Aantal verwijtbare klachten',
NULL, 'RECEPTEL', 'Tevredenheid', NULL, '36|24|12|0', NULL
NULL, 'Receptel', 'Tevredenheid', NULL, '36|24|12|0', NULL
FROM DUAL
UNION ALL
SELECT 'RECEPTEL32', 'Serviceniveau als hoog ervaren',
NULL, 'RECEPTEL', 'Tevredenheid', NULL, '0|1|1|1', NULL
NULL, 'Receptel', 'Tevredenheid', NULL, '0|1|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'RECEPTEL33', 'Klanttevredenheidscijfer dienstverlening',
NULL, 'RECEPTEL', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
NULL, 'Receptel', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
FROM DUAL
UNION ALL
SELECT 'RECEPTEL41', 'Ziekteverzuim',
NULL, 'RECEPTEL', 'Personeel', NULL, '1|0.06|0.03|0', NULL
NULL, 'Receptel', 'Personeel', NULL, '1|0.06|0.03|0', NULL
FROM DUAL
UNION ALL
SELECT 'RECEPTEL42', 'Verloop',
NULL, 'RECEPTEL', 'Personeel', NULL, '1|0.06|0.05|0', NULL
NULL, 'Receptel', 'Personeel', NULL, '1|0.06|0.05|0', NULL
FROM DUAL
UNION ALL
SELECT 'RECEPTEL43', 'Competenties',
NULL, 'RECEPTEL', 'Personeel', NULL, '0|0.8|1|1', NULL
NULL, 'Receptel', 'Personeel', NULL, '0|0.8|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'RECEPTEL51', 'Aanlevering managementrapportages',
NULL, 'RECEPTEL', 'Proces', NULL, '0|0.7|0.9|1', NULL
NULL, 'Receptel', 'Proces', NULL, '0|0.7|0.9|1', NULL
FROM DUAL
UNION ALL
SELECT 'RECEPTEL52', 'Deelname aan ketenoverleggen',
NULL, 'RECEPTEL', 'Proces', NULL, '3|2|1|0', NULL
NULL, 'Receptel', 'Proces', NULL, '3|2|1|0', NULL
FROM DUAL;
COMMIT;
@@ -272,75 +272,75 @@ INSERT INTO kpi_definitie (kpi_definitie_code,
kpi_definitie_drempels,
fac_functie_key)
SELECT 'SWS11', 'Kosten',
NULL, 'SWS', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'Strukton Worksphere bv', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS12', 'Facturatie',
NULL, 'SWS', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'Strukton Worksphere bv', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS13', 'Variatie',
NULL, 'SWS', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'Strukton Worksphere bv', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS14', 'Offertes',
NULL, 'SWS', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'Strukton Worksphere bv', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS21', 'Uptime',
NULL, 'SWS', 'Kwaliteit', NULL, '0|0.8|1|1', NULL
NULL, 'Strukton Worksphere bv', 'Kwaliteit', NULL, '0|0.8|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS22', 'KWISen op tijd afhandelen',
NULL, 'SWS', 'Kwaliteit', NULL, '0|0.8|0.95|1', NULL
NULL, 'Strukton Worksphere bv', 'Kwaliteit', NULL, '0|0.8|0.95|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS23', 'Aantal KWISen neemt elk jaar met 6% af',
NULL, 'SWS', 'Kwaliteit', NULL, '1|0.94|0.94|0', NULL
NULL, 'Strukton Worksphere bv', 'Kwaliteit', NULL, '1|0.94|0.94|0', NULL
FROM DUAL
UNION ALL
SELECT 'SWS24', 'Verstoringen',
NULL, 'SWS', 'Kwaliteit', NULL, '0|0.8|0.99|1', NULL
NULL, 'Strukton Worksphere bv', 'Kwaliteit', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS25', 'Voldoen aan wet- en regelgeving',
NULL, 'SWS', 'Kwaliteit', NULL, '0|0.8|1|1', NULL
NULL, 'Strukton Worksphere bv', 'Kwaliteit', NULL, '0|0.8|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS31', 'Aantal verwijtbare klachten',
NULL, 'SWS', 'Tevredenheid', NULL, '1|0.02|0.01|0', NULL
NULL, 'Strukton Worksphere bv', 'Tevredenheid', NULL, '1|0.02|0.01|0', NULL
FROM DUAL
UNION ALL
SELECT 'SWS32', 'Serviceniveau als hoog ervaren',
NULL, 'SWS', 'Tevredenheid', NULL, '0|1|1|1', NULL
NULL, 'Strukton Worksphere bv', 'Tevredenheid', NULL, '0|1|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS33', 'Klanttevredenheidscijfer dienstverlening',
NULL, 'SWS', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
NULL, 'Strukton Worksphere bv', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS34', 'Additionele gastvrijheidsmaatregelen',
NULL, 'SWS', 'Tevredenheid', NULL, '0|1|1|1', NULL
NULL, 'Strukton Worksphere bv', 'Tevredenheid', NULL, '0|1|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS41', 'Opleiding',
NULL, 'SWS', 'Personeel', NULL, '0|0.8|1|1', NULL
NULL, 'Strukton Worksphere bv', 'Personeel', NULL, '0|0.8|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS42', 'Verloop',
NULL, 'SWS', 'Personeel', NULL, '1|0.08|0.05|0', NULL
NULL, 'Strukton Worksphere bv', 'Personeel', NULL, '1|0.08|0.05|0', NULL
FROM DUAL
UNION ALL
SELECT 'SWS43', 'Competenties',
NULL, 'SWS', 'Personeel', NULL, '0|0.8|1|1', NULL
NULL, 'Strukton Worksphere bv', 'Personeel', NULL, '0|0.8|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS51', 'Aanlevering managementrapportages',
NULL, 'SWS', 'Proces', NULL, '0|0.7|0.9|1', NULL
NULL, 'Strukton Worksphere bv', 'Proces', NULL, '0|0.7|0.9|1', NULL
FROM DUAL
UNION ALL
SELECT 'SWS52', 'Deelname aan ketenoverleggen',
NULL, 'SWS', 'Proces', NULL, '3|2|1|0', NULL
NULL, 'Strukton Worksphere bv', 'Proces', NULL, '3|2|1|0', NULL
FROM DUAL;
COMMIT;
@@ -354,55 +354,55 @@ INSERT INTO kpi_definitie (kpi_definitie_code,
kpi_definitie_drempels,
fac_functie_key)
SELECT 'UTS11', 'Kosten',
NULL, 'UTS', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'UTS Nederland BV', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'UTS12', 'Facturatie',
NULL, 'UTS', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'UTS Nederland BV', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'UTS13', 'Offertes',
NULL, 'UTS', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'UTS Nederland BV', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'UTS21', 'KWISen op tijd afhandelen',
NULL, 'UTS', 'Kwaliteit', NULL, '0|0.8|0.95|1', NULL
NULL, 'UTS Nederland BV', 'Kwaliteit', NULL, '0|0.8|0.95|1', NULL
FROM DUAL
UNION ALL
SELECT 'UTS22', 'Aantal KWISen neemt elk jaar met 6% af',
NULL, 'UTS', 'Kwaliteit', NULL, '1|0.94|0.94|0', NULL
NULL, 'UTS Nederland BV', 'Kwaliteit', NULL, '1|0.94|0.94|0', NULL
FROM DUAL
UNION ALL
SELECT 'UTS31', 'Aantal verwijtbare klachten',
NULL, 'UTS', 'Tevredenheid', NULL, '1|0.02|0.01|0', NULL
NULL, 'UTS Nederland BV', 'Tevredenheid', NULL, '1|0.02|0.01|0', NULL
FROM DUAL
UNION ALL
SELECT 'UTS32', 'Serviceniveau als hoog ervaren',
NULL, 'UTS', 'Tevredenheid', NULL, '0|1|1|1', NULL
NULL, 'UTS Nederland BV', 'Tevredenheid', NULL, '0|1|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'UTS33', 'Klanttevredenheidscijfer dienstverlening',
NULL, 'UTS', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
NULL, 'UTS Nederland BV', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
FROM DUAL
UNION ALL
SELECT 'UTS34', 'Additionele gastvrijheidsmaatregelen',
NULL, 'UTS', 'Tevredenheid', NULL, '0|1|1|1', NULL
NULL, 'UTS Nederland BV', 'Tevredenheid', NULL, '0|1|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'UTS41', 'Competenties',
NULL, 'UTS', 'Personeel', NULL, '0|0.8|1|1', NULL
NULL, 'UTS Nederland BV', 'Personeel', NULL, '0|0.8|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'UTS51', 'Aanlevering managementrapportages',
NULL, 'UTS', 'Proces', NULL, '0|0.7|0.9|1', NULL
NULL, 'UTS Nederland BV', 'Proces', NULL, '0|0.7|0.9|1', NULL
FROM DUAL
UNION ALL
SELECT 'UTS52', 'Deelname aan ketenoverleggen',
NULL, 'UTS', 'Proces', NULL, '3|2|1|0', NULL
NULL, 'UTS Nederland BV', 'Proces', NULL, '3|2|1|0', NULL
FROM DUAL
UNION ALL
SELECT 'UTS61', 'Additionele duurzaamheidssmaatregelen',
NULL, 'UTS', 'Proces', NULL, '0|1|1|1', NULL
NULL, 'UTS Nederland BV', 'Proces', NULL, '0|1|1|1', NULL
FROM DUAL;
COMMIT;
@@ -416,39 +416,39 @@ INSERT INTO kpi_definitie (kpi_definitie_code,
kpi_definitie_drempels,
fac_functie_key)
SELECT 'TRIGIONB11', 'Kosten',
NULL, 'TRIGIONB', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'Trigion Beveiliging', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONB12', 'Facturatie',
NULL, 'TRIGIONB', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'Trigion Beveiliging', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONB21', 'KWISen op tijd afhandelen',
NULL, 'TRIGIONB', 'Kwaliteit', NULL, '0|0.8|0.95|1', NULL
NULL, 'Trigion Beveiliging', 'Kwaliteit', NULL, '0|0.8|0.95|1', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONB22', 'Aantal KWISen neemt elk jaar met 6% af',
NULL, 'TRIGIONB', 'Kwaliteit', NULL, '1|0.94|0.94|0', NULL
NULL, 'Trigion Beveiliging', 'Kwaliteit', NULL, '1|0.94|0.94|0', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONB31', 'Aantal verwijtbare klachten',
NULL, 'TRIGIONB', 'Tevredenheid', NULL, '1|0.02|0.01|0', NULL
NULL, 'Trigion Beveiliging', 'Tevredenheid', NULL, '1|0.02|0.01|0', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONB32', 'Serviceniveau als hoog ervaren',
NULL, 'TRIGIONB', 'Tevredenheid', NULL, '0|1|1|1', NULL
NULL, 'Trigion Beveiliging', 'Tevredenheid', NULL, '0|1|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONB33', 'Klanttevredenheidscijfer dienstverlening',
NULL, 'TRIGIONB', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
NULL, 'Trigion Beveiliging', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONB41', 'Competenties',
NULL, 'TRIGIONB', 'Personeel', NULL, '0|0.8|1|1', NULL
NULL, 'Trigion Beveiliging', 'Personeel', NULL, '0|0.8|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONB51', 'Aanlevering managementrapportages',
NULL, 'TRIGIONB', 'Proces', NULL, '0|0.7|0.9|1', NULL
NULL, 'Trigion Beveiliging', 'Proces', NULL, '0|0.7|0.9|1', NULL
FROM DUAL;
COMMIT;
@@ -462,31 +462,31 @@ INSERT INTO kpi_definitie (kpi_definitie_code,
kpi_definitie_drempels,
fac_functie_key)
SELECT 'TRIGIONBT11', 'Kosten',
NULL, 'TRIGIONBT', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'Trigion Beveiligingstechniek', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONBT12', 'Facturatie',
NULL, 'TRIGIONBT', 'Kosten', NULL, '0|0.8|0.99|1', NULL
NULL, 'Trigion Beveiligingstechniek', 'Kosten', NULL, '0|0.8|0.99|1', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONBT21', 'KWISen op tijd afhandelen',
NULL, 'TRIGIONBT', 'Kwaliteit', NULL, '0|0.8|0.95|1', NULL
NULL, 'Trigion Beveiligingstechniek', 'Kwaliteit', NULL, '0|0.8|0.95|1', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONBT22', 'Aantal KWISen neemt elk jaar met 6% af',
NULL, 'TRIGIONBT', 'Kwaliteit', NULL, '1|0.94|0.94|0', NULL
NULL, 'Trigion Beveiligingstechniek', 'Kwaliteit', NULL, '1|0.94|0.94|0', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONBT31', 'Aantal verwijtbare klachten',
NULL, 'TRIGIONBT', 'Tevredenheid', NULL, '1|0.02|0.01|0', NULL
NULL, 'Trigion Beveiligingstechniek', 'Tevredenheid', NULL, '1|0.02|0.01|0', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONBT32', 'Serviceniveau als hoog ervaren',
NULL, 'TRIGIONBT', 'Tevredenheid', NULL, '0|1|1|1', NULL
NULL, 'Trigion Beveiligingstechniek', 'Tevredenheid', NULL, '0|1|1|1', NULL
FROM DUAL
UNION ALL
SELECT 'TRIGIONBT33', 'Klanttevredenheidscijfer dienstverlening',
NULL, 'TRIGIONBT', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
NULL, 'Trigion Beveiligingstechniek', 'Tevredenheid', NULL, '0|0.8|0.8|1', NULL
FROM DUAL;
COMMIT;